SHIPPING
All items are shipped from France.
We ship internationally, please check the list of countries below.
How long will my order take to arrive?
The time it takes to get to you is the order preparation time + delivery time.
Order preparation time: 2-3 working days.
Delivery times & costs
France Metropolitan:
Free shipment for orders over 60€
Standard shipping 5,6€
Delivery window 2-3 days
United Kingdom, Switzerland and Ireland:
Free shipment for orders over 120€
Standard Shipping 9,5€
DHL 45€
Delivery window 3-7 days
Germany, Austria, Belgium, Spain, Netherlands, Luxembourg, Italy:
Free shipment for orders over 80€
Standard Shipping 7,90€
Fast Shipping 11,5€
Delivery window 3-7 days
United States:
Calculated by weight at checkout
Standard Shipping 19€ - 55€
DHL 35€ - 80€
Delivery Window 6-12 days
Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Jersey, Kosovo, Liechtenstein, Lithuania, Malta, Moldova, Montenegro, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden:
Standard Shipping 20€
Delivery window 4-10 days
Canada, Iceland, Martinique, Mayotte, Réunion:
Calculated by weight at checkout
DHL 45€ - 80€
Delivery Window 6-12 days
If you don’t see your country listed here we can’t ship to you at the moment, but let us know in the chat box and hopefully we’ll be able to very soon 🌈
Any taxes and duties that apply to a specific country are to be paid by the customer upon delivery.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase and follow shipping updates in the My Account area on our site.
You will also receive an email updating you when your order is shipped: make sure to check your spam if you can't find it!
Warm Climates & Chocolate
If you live somewhere hot and exotic, firstly, bravo you. We'd like to join you one day.
Secondly, although our chocolate is high-vibes, it isn't magic, so it may melt in very warm temperatures (25 degrees+) or if left directly in the sun.
If this does happen, pop your chocolates in the fridge for a day and they will come back to life. They may look slightly less pretty but it won't affect the taste! ✨🙌
Returns
We accept returns of defective goods up to 14 days, after delivery (except for food items and tongue cleaner).
Please email us bonjour@getcosmicdealer.com, we will fix the issue and live happily ever after.